Case study · Solar Companies · Singapore
Solar Case Study Singapore: +130% Leads
How a solar installer with 3 install crews in Punggol grew quote requests 130% and cut cost per lead 48% in 6 months with UX/UI & CRO and Meta Ads.
Illustrative case study: the business is anonymised and the figures are modelled on typical results for this market.
Solar Companies · Singapore
Solar
A solar installer with 3 install crews based in Punggol, serving the wider Punggol area and focused on commercial rooftop solar and industrial solar. Before working with us, 65% of enquiries came through Qanvast and similar paid platforms, where the same lead often went to three or four competitors. The goal was more exclusive quote requests, a lower cost per install and a pipeline the owner controls.
Results After 6 Months
Leads per month
+130%
Cost per lead
-48%
Marketing-sourced revenue
+191%
Return on marketing spend
15.4x
The challenge
Where the business was stuck
- Solar buyers research for weeks, compare several quotes and are wary of pushy sales, so generic lead lists convert poorly.
- Rebates, tariffs and incentives change often, and campaigns that aren't updated quickly start making promises that are no longer true.
- Shared solar leads are often sold to five or more installers, making cost per sale far higher than the cost per lead suggests.
- Peak season (demand is steady year-round) was not being planned for, so budget ran out when demand was highest.
The approach
Two services, one goal
We focused on Website Optimisation (UX/UI & CRO) and Meta Ads (Facebook & Instagram), the two channels with the best cost per install for solar installation businesses in Punggol. Every call, form and chat was tracked to a booked outcome from week one, so every decision was based on revenue, not clicks.
What we did
The technical work behind the numbers, service by service.
Service 1
Website Optimisation (UX/UI & CRO)
- Ran a UX audit using heatmaps and 1,600 session recordings to find where mobile visitors dropped off.
- Rebuilt 6 landing pages with one offer, one call to action and proof (reviews, licences, guarantees) above the fold.
- Cut the enquiry form from 10 fields to 3, added a sticky click-to-call bar and a multi-step quote form on mobile.
- Ran 6 A/B tests on headlines, form placement and offers; the winning variants now carry all traffic.
Service 2
Meta Ads (Facebook & Instagram)
- Installed the Meta Pixel and Conversions API server-side, lifting event match quality from 3.9 to 8.3 out of 10.
- Launched Instant Form lead ads with 3 qualifying questions (area, job type, timeframe) to filter out low-intent leads.
- Tested 40 creatives: before and after photos, short job videos and owner-to-camera clips; the top 6 now carry the budget.
- Built audiences from website visitors, video viewers and a 1% lookalike of past customers, excluding existing clients.
- Ran click-to-WhatsApp campaigns so buyers could message the team straight from the ad.
The numbers
Before and after
| Metric | Before | Month 6 | Change |
|---|---|---|---|
| Quote requests per month | 40 | 92 | +130% |
| Cost per lead | S$268 | S$140 | -48% |
| Cost per install | S$1,813 | S$747 | -59% |
| Lead-to-job rate | 15% | 19% | +4 pts |
| Website conversion rate | 3.3% | 7.4% | +122% |
| Marketing-sourced revenue / month | S$82k | S$240k | +191% |
| Share of leads from paid directories | 65% | 25% | -40 pts |
| Enquiry form fields | 10 | 3 | -7 |
| Meta Ads leads / month | 0 | 32 | new channel |
Lead growth
Quote requests per month
Marketing-sourced revenue went from S$82k to S$240k a month, measured from booked installs in the CRM.
Optimisations That Moved The Numbers
- 01
The shorter 3-field form lifted form conversion rate by 43%.
- 02
The sticky mobile call bar increased calls from mobile visitors by 28%.
- 03
Adding qualifying questions to the lead form cut junk leads by 43% while keeping cost per lead 18% below the account average.
- 04
Before and after video creatives beat static images with a 28% lower cost per lead and 3.1% click-through rate.
The 6-month timeline
From tracking to scale.
Weeks 1 to 2
Audit, tracking and baseline
Call tracking, conversion tracking, CRM connection and a full audit covering UX/UI & CRO and Meta Ads.
Weeks 3 to 6
Build and launch
UX/UI & CRO and Meta Ads live for commercial rooftop solar and industrial solar.
Months 2 to 4
Optimise
Weekly search term, call and landing page reviews. Budget and effort moved to the jobs that close.
Months 5 to 6
Scale
Expansion into Tampines and nearby areas, plus new services with proven demand.
Illustrative case study: the business is anonymised and the figures are modelled on typical results for this market. Your results depend on your market, budget, capacity and follow-up. We share realistic forecasts in your free audit.
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